FAQ
How can I track my order?
Once your order ships, we'll send you a tracking link via email to monitor its delivery status.
How Long Will It Take To Get My Package?
Packages usually arrive within 2-3 business days after shipping.
Do You Ship Internationally?
Not currently. We only ship within Malaysia at this time.
What Shipping Methods Are Available?
We use trusted local Malaysian shipping providers to ensure timely deliveries.
What Payment Methods Are Accepted?
We accept payments via PayPal and local Malaysian bank transfers through FPX, a secure online payment system.
Is Buying Online Safe?
Yes, we ensure a safe shopping experience by using secure payment gateways and encryption to protect your personal and payment information. Your security is our top priority.
How do I place an Order?
Simply browse our products, add your chosen items to the cart, and proceed to checkout to complete your purchase.
Do I need an account to place an order?
You can place an order as a guest, but creating an account helps you track orders more easily.
Who should I to contact if I have any queries?
You can reach out to our customer support team via email.
How Can I Cancel Or Change My Order?
Please contact our support team immediately after placing your order, as changes or cancellations can only be made before shipping.
How Do I Track My Order?
Once your order ships, we’ll email you a tracking link so you can monitor its delivery status.
How Can I Return a Product?
To return a product, please contact our support team within the return period for instructions on the process.